Better Than Just A Phone Number
Strong linkage should answer:
- What is the resource?
- Why does it matter?
- How does the client access it?
- What should the client say?
- What documents or information may be needed?
- What barrier may come up?
- What is the follow up plan?
Script
Script
“This resource may help with the barrier you mentioned. Let us write down the number, the hours, what you need to ask, and what information they may request. Would you like to call now or schedule a time to call?”